Found a bug? Get up to $100

A bug is something that doesn’t work the way it was meant to and that can be reproduced:

• a screen, button or feature doesn’t work, freezes or shows an error;
• wrong amounts, rates, fees, balances or transaction history;
• layout glitches: text that is cut off or overlaps, elements covering each other, a button you can’t see, the wrong language;
• a notification or bot message that is the wrong one, goes to the wrong person or never arrives;
• a vulnerability: you can see someone else’s data, bypass the PIN code or limits, or affect another person’s balance.

For a report to be accepted:

• a screenshot or screen recording is mandatory. A description alone, like “I opened the wallet and the balance didn’t show,” isn’t enough to find the bug, so we don’t review reports without attachments;
• steps: what you did, in order — which screen you started from, what you tapped and typed;
• what you expected to see and what actually happened;
• the bug is reproducible — for you, or for us by following your steps;
• you reported it first: the first clear report gets the reward, and duplicates don’t;
• the bug isn’t already known to us: we aren’t fixing it right now and haven’t mentioned it in the news or in support replies.

No reward is given for:

• suggestions about wording or design that aren’t a bug — “I don’t like the color,” “it would be better to phrase it differently”;
• duplicates of bugs that are already known or already reported;
• actions against other users, their accounts and money;
• spam, mass reports of the same kind, and reports without a screenshot or video;
• load attacks, brute-forcing of passwords and codes, automated scanning;
• social engineering, phishing, attempts to deceive support staff;
• bugs in third-party services — Telegram, blockchains, exchanges, banks — when the cause isn’t on our side.

We credit the reward in USDT to your OroPay balance once we’ve confirmed the bug — usually within 3 days. We’ll tell you the decision and the amount in the same report, in support.

The program fund is $300 per month; once it runs out, reports are reviewed the following month. The OroPay team decides whether to give a reward and how much.

1. Open @OroPayBot → “Settings” → “Report a bug”. Or send the bot the /bug command.
2. Choose a section and describe step by step what you did, what you expected and what happened.
3. Attach a screenshot or screen recording — up to 5 files: photos up to 10 MB, videos up to 50 MB.
4. Confirm that you agree to these rules and submit. The reply will come in support — in the app and in the bot.